Privacy policy

Personal data we collect and process

We process the following categories of personal data:

• Basic information: Name, Company name

• Contact information: Address, phone number, email address

• Customer activity: Reading and action history from apps, websites or electronic communications we send out. As well as technical information about the devices you use.

• Cookies: see our information about cookies here - https://www.vilmasjobad.no/informasjonskapsler

The personal data is collected directly from you through information you provide to us and in connection with your use of our services and products.

How we use the personal data

Customer relationship management

We use your personal data to administer our customer relationship with you. This may, for example, be customer service, complaint handling and error correction regarding your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Analysis, business development and service improvement

We work continuously to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.

Customized user experience

We customize the user experience and communication to your customer relationship and we use personal data for this. The legal basis for processing personal data for this purpose is our legitimate interest.

Sales and marketing

We use personal data in connection with the sale and marketing of our products and services, for example when you receive emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the opportunity to opt out of parts of this processing by, for example, opting out of receiving emails from us. In addition to this, we may also ask for your consent to use your personal data for so-called profiling, where we derive interests and needs based on your personal data. The purpose of profiling will be to make our marketing more relevant.

Your rights

If you wish to exercise any of your rights, please contact us at booking@vilmasjobad.no.

Right to access your own information

You can request a copy of all information we process about you. Please contact us at the email address above to exercise your right of access.

Right to rectification of personal data

You have the right to ask us to correct or supplement information that is incorrect or misleading.

The right to erasure of personal data

You have the right to have your personal data deleted without undue delay. You can therefore ask us to delete information about yourself at any time. However, please note that information that we are required to retain for other legal obligations (such as the Bookkeeping Act) will not be deleted.

Restriction of processing of personal data

In some situations, you can also ask us to restrict the processing of information about you. You do this by managing consents or reservations in our solutions.

Object to a processing of personal data

If we process information about you on the basis of our tasks or on the basis of a balance of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.

Data portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format. Please contact us at the email address above to obtain your personal data.

You can complain about our processing of personal data

We hope you will let us know if you think we are not complying with the rules in the Personal Data Act. Please feel free to let us know first through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Norwegian Data Protection Authority.

This privacy policy is based on a template for privacy policy from gdprcontrol.no